Failed Delivery or Return-to-Sender
To avoid any issues, please ensure your shipping address and contact details are entered correctly before completing your order. A failed delivery can occur due to the following reasons:
- Incorrect or incomplete address information
- Refusal to accept the package upon delivery
- Unpaid duties or taxes at the time of delivery
If a delivery fails for any of the above reasons, the shipment will be returned to Coconu.
Refunds for returned orders will be issued after deducting all incurred costs, including round-trip shipping fees, customs charges, and any storage fees applied during the return process.